And honestly, that should worry everyone in hospitality. I just heard that a leading hotel group cancelled a USD 20 million AI development project. The reason? Too risky. Too hard to control. This is crazy. Not because the hotel group is “wrong” to be cautious, but because the decision perfectly reflects the biggest leadership problem in hospitality today: fear of change. Yes, AI is risky Let us be honest from the beginning. AI projects can go wrong. They can become:• expensi